Returns & Exchanges
At Roomie Design, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition. If your purchase isn't the perfect fit for your space, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Items
Send your package using a trackable shipping service and provide the tracking number to our team so we can monitor your return's progress.
Receive Your Refund
Once our quality control team inspects and approves the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing